At Villohome, we believe in rewarding our customers for deciding to purchase our product samples before buying their flooring requirements. We call it our “Sample Savings” program under which we ate offering 2 incentives to our customers for buying our samples.
We are offering Free Shipping on our samples regardless of the quantity purchased and the sample cost is only $4.99/Piece. Please note that a standard size sample comes in 4″ x 4″. Kindly contact us on enquiries@villohome.com should you wish to see an original size sample.
Our other incentive under “Sample Savings” program comes in the form of a Complete Credit for the total cost of your samples when you put your actual product order with us regardless of your order quantity. So basically, if you had bought any sample from us in the past and then if you choose to put your actual product order through, just leave us note with your Sample Order Number and we will credit you for the full cost that you would have paid for the samples within 24 hours from receiving your product order.
About 70% of the e-commerce shopping carts get abandoned before finalising the purchase and as per the industry researchers, an excessively high shipping cost is the most common reason for this
which sounds quite obvious, isn’t it? At Villohome, we value our customer’s time that they spend
during their decision making process while they are browsing through our amazing collection on our
online store and we want to make their purchase decision as smooth as possible by not throwing
any surprise at them on their check-out page with some exorbitant shipping cost attached to their
purchase. “What you see is what you pay” is one of the core values at Villohome and subsequently
we offer a complete “Free Shipping” on the purchases within the United States (Hawaii and Alaska
are excluded).
If you find a lower priced identical stocked item that’s in stock with a competitor (even if it’s on sale), we will not only match it, we will give it to you for 5% less.
If you have any questions on our Price Beat Guarantee, submit our online enquiry form or call 1-810-208-9223 between Mon – Sat 9 am – 9 pm (EST).
Villohome offers a 100% money back guarantee to all our customers for their peace of mind.
All our customers have 30 calendar days to return your tiles should they feel unsatisfied with our product’s quality.
We’ll organize the pick-up however you will be responsible for the cost to deliver your order back to us.
If you have any questions on the acceptance of the delivery, submit our online enquiry form or call 1-810-208-9223 between 8 am – 5 pm.
Thank you for choosing our products. For any enquiries related to the items added to your cart, kindly email us your cart page by clicking on “EMAIL CART” tab and one of our friendly consultants will get in touch with you within 24 hours.
It is recommended that you order an additional 3-10% of your total square footage to account for any cuts, corners, or wastage during installation. Recommended overages vary by product:
Vinyl Tile additional recommended 5%
All other flooring options please consider an additional 10%
Help Every Step of the Way!
Tired of dealing with pre-recorded helplines and automated voicemail services?
Our best-in-class customer service team will provide you with:
A single representative dedicated to your account
In depth product knowledge, tailored to your project needs
Post-purchase support regarding your product and/or project
